Legal

Extra Charges

Call Center Charge

$7.73 USD ($149.00 MXN) including IVA or taxes.

Pet transportation charge

$59.95 USD ($1199.00 MXN) per pet and segment, including IVA or taxes.

Unaccompanied minor charge

$24.9 USD ($498 MXN) per segment, IVA or taxes included.

TAR Assistance charge

4.3 ($71.00 MXN) per passenger and segment, IVA included (flights through Mexico).

For date or flight changes, a fare difference* may apply in case the original rate is not available on the new date or flight.

*If the fare you paid is not available at the time of the change request, you will have to pay the difference between the rate you paid and the available rate at that moment.

Note: (1) All our rates are non-refundable.

EXCESS BAGGAGE CHARGES

The baggage allowance consists of one documented luggage without cost up to 25 kg / 44 pounds, as well as, 2 (two) hand luggage adding together up to 10 kg / 22 pounds weight, without exceeding the following dimensions (each one of them): 15 cm / 6 in x 25 cm / 10 in x 4 cm / 1.5 in. Items such as laptop, camera, hand bag, video camera are considered hand luggage.

If you wish to take more baggage with you, here are the different options and charges that apply:

Note: (1) All excess baggage is subject to availability; (2) all prices include IVA or taxes.

First piece excess baggage

Weight between 25 kg / 55 lb and 30 kg / 66 lb (exceeds up to 5 kg / 11 lb)

$34.95 USD ($699 MXN)

Any piece of baggage exceeding 30 kg / 66 lb will not be accepted.

Extra bag (additional) up to 15 kg / 33 lb

$52.45 USD ($1049 MXN)

- Piece weights between 16 kg / 35 lb and 20 kg / 44 lb (exceeds up to 5 kg / 11 lb)

$59.95 USD ($1199 MXN)

- Piece weights between 21 kg / 46 lb and 25 kg / 55 lb (exceeds up to 10 kg)

$67.45 USD ($1349 MXN)